Terms of Service

1. Acceptance of Terms

By accessing or using ClearFlow ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. ClearFlow is operated by ClearFlow AI Inc.

2. Service Description

ClearFlow is an enterprise AI voice platform providing four specialized platforms:

• Creator Platform: Voice-to-content publishing, multi-platform distribution, AI Oracle
• Educator Platform: AI grading, curriculum automation, student analytics, LMS integration
• Executive Platform: AI Chief of Staff with 15 autonomous agents, War Room, SVDIS intelligence
• Marketing Platform: Campaign management, content calendar, A/B testing, ROI analytics

3. Eligibility

You must be at least 18 years old to use ClearFlow. By using the Service, you represent that you meet this requirement. Organizations may authorize individual users to access the Service on their behalf.

4. Account Terms

• You are responsible for maintaining the security of your account and password
• You must provide accurate and complete registration information
• You are responsible for all activity that occurs under your account
• You must notify us immediately of any unauthorized use
• One person or legal entity per account (unless multi-seat plan)

5. Subscription and Billing

Plans and Pricing

ClearFlow offers tiered subscription plans for each platform. Pricing is displayed at checkout and may be updated with 30 days' notice. All prices are in USD.

Free Trial

New subscribers receive a 14-day free trial. You will not be charged until the trial period ends. You may cancel at any time during the trial.

Billing

Subscriptions are billed monthly or annually through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis. Failed payments may result in service suspension.

Cancellation

You may cancel your subscription at any time through the billing portal. Upon cancellation, you retain access until the end of your current billing period. No refunds are provided for partial months.

6. FlowCoin Credits

• FlowCoins are platform credits used to access AI-powered features
• Monthly FlowCoin allocations reset on each billing cycle
• Unused FlowCoins do not roll over to the next month
• Additional FlowCoin packs may be purchased at any time
• FlowCoins have no cash value and are non-transferable
• FlowCoin pricing and allocation amounts may be adjusted with notice

7. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Generate, distribute, or store content that is harmful, threatening, abusive, or harassing
• Attempt to bypass FlowGuard content safety measures
• Create voice clones of individuals without their explicit consent
• Use AI-generated content to impersonate real individuals
• Attempt to reverse-engineer, decompile, or disassemble any part of the Service
• Use automated systems to abuse rate limits or FlowCoin allocations
• Share account credentials or circumvent seat-based licensing

8. Intellectual Property

Your Content

You retain ownership of content you create using ClearFlow, including voice recordings, generated text, and published material. You grant ClearFlow a limited license to process this content solely for providing the Service.

Voice Clones

Voice clones created from your voice remain your intellectual property. You are responsible for ensuring you have the rights to any voice data you upload for cloning purposes.

Our Service

ClearFlow, its logos, features, and functionality are owned by ClearFlow AI Inc. and are protected by intellectual property laws.

9. Content Safety (FlowGuard)

All content processed through ClearFlow is subject to FlowGuard safety monitoring. Content that violates our acceptable use policy may be flagged, blocked, or escalated. Repeated violations may result in account suspension. You may appeal content moderation decisions through the in-platform appeals process.

10. Limitation of Liability

To the maximum extent permitted by law, ClearFlow AI Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure. AI-generated content may contain errors and should be reviewed before publication or use in critical decisions.

12. Termination

We may suspend or terminate your account for violations of these Terms, including acceptable use violations, non-payment, or fraudulent activity. Upon termination, your right to use the Service ceases immediately. You may export your data within 30 days of termination.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of Canada. Any disputes shall be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association.

15. Contact

For questions about these Terms:

ClearFlow AI Inc.
Email: legal@clearflowai.ca
Website: clearflowstudio.com